FREQUENTLY ASKED QUESTIONS

How do I order a cake?

We take cake orders at our shop.  You can place an order over the phone or in person.  We do not take orders online at this time.  We suggest 2-4 weeks notice on all custom cake orders and at least 2-3 months notice on all wedding cake orders.  We require as much notice as possible on any cake requiring artwork and sculpted cakes. We are a small shop and book up very quickly.

 

When is the best day to order a custom cake?

If you are looking to spend some time to discuss your cake the best days are Tuesday-Thursday. Saturday is the worst day to stop in due to the fact our retail space is small and we are extremely busy on this day.

 

Do we design trademarked character cakes?

No.  We can create a cake that matches the colors of the theme.

 

Do you offer delivery?

Yes. Delivery charges are based on distance from the shop.  If you choose to pick up your cake from the shop please make sure you have the proper vehicle to transport the cake.  The cake needs to sit flat in the trunk of a car or SUV.  The cake needs to sit level, not on a seat.  The LITTLE SUGAR SHOP is not responsible for damage done to a cake during transport.  Once a cake leaves the shop it is your responsibilty.  Cakes need to be kept cool at 65-75 degrees Fahrenheit and out of direct sunlight.

 

Can you put fresh flowers on a cake?

No, we do not place fresh flowers on cakes.

 

What is fondant frosting?

Fondant frosting is a sugar dough that is applied to the surface of a cake to make it very smooth, almost porcelain like. It does go over the buttercream frosting, so that if your guests do not prefer the fondant, they can simply peel it back and eat the frosting underneath. We offer wedding cakes in both buttercream and fondant frostings. 

 

If I bring a picture of a cake done in fondant, but I want the cake done in buttercream, will it look the same?

No.  The only way to achieve a flawless finish is through using fondant. Buttercream will show spatula marks, and air bubbles, and is also affected by heat and humidity. If you choose a buttercream cake for the summer months, it must be placed in a venue that has a cool, air conditioned environment.

 

 


Where to Find Us

Little Sugar Shop

4 E. Valley Stream Blvd

Valley Stream, NY 11580

Phone: 516.612.2697

 

See map of shop location.

Monday - Closed

Tues-Sat: 11:30am-6:00pm

Sunday: 10:00am-2:00pm

 

 

 


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